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No. RajaVPS is an independent consulting service that helps draft and submit official requests to AWS Support. We are not an affiliate, reseller, or official representative of Amazon Web Services, Inc.
No, and we will never ask for it. Every request is submitted directly from your own AWS account, using the draft documents we prepare for you.
We usually deliver the justification draft within 1x24 business hours once your information is complete. After submission, AWS Support typically responds within 24-48 business hours, though it can take longer depending on case complexity.
The final decision always rests with AWS Support. We make sure your documentation and justification are as strong as possible based on experience handling many similar cases, but we can't guarantee a 100% outcome since that's outside our control.
We help draft follow-up responses (for the SES Daily Sending Limit Increase, additional revisions beyond the first are billed reasonably; for Email Sending Limit Removal and Custom/Enterprise, revision follow-through is unlimited) until the AWS case is closed with a clear status.
We serve both registered companies and independent individuals/developers managing personal AWS accounts for their own projects.
Payment is per submission (not a monthly subscription), typically staged: part upfront, the rest once the draft document is ready to submit. There's no binding long-term contract.
Yes. We're used to handling submissions across various AWS regions, including ap-southeast-3 (Jakarta), ap-southeast-1 (Singapore), and other regions depending on your project's needs.
Still have other questions?
Our team is ready to answer specific questions about your AWS case.